In order to activate Wallet, you need to download the app and create an account with your email address, password and phone number.
Subsequently, you will need to verify your identity with Bit2Me, confirm and verify that you are you.
Bit2Me needs to verify your identity in order for you to use Bit2Me services in the app. This process is done solely for the purpose of complying with anti-money laundering and counter-terrorist financing regulations.
After verification you will have full access to all Bit2Me functionalities in the Wallet app. Verification can take up to 24-48 hours maximum.
The data required to verify your identity will be:
You will be able to access Wallet from the app on any device, just with your email and password.
You can load your wallet with euros via bank transfer or your card.
Cryptocurrencies can be exchanged from euros to crypto, from crypto to euros and also between cryptos.
This process carries a fee associated with the exchange rate, which is updated depending on the value of the cryptocurrency in the market.
The exchange rate may include a spread of up to 1%. The spread is the difference between the buying and selling price, and it helps us ensure a static execution price for a certain period. In this way, the spread acts as a protection mechanism for both the buyer and the seller against rapid changes in cryptocurrency prices.
You can send cryptocurrencies immediately using only the phone number to your contacts registered in Wallet. For transfers between TU Wallet apps, the phone number must be registered. This operation is completely free (no cost or commission).
You will be able to withdraw funds in euros to your bank account. This operation has no fees by Bit2Me but may be subject to fees and charges depending on the financial institution.
To make purchases using your digital card you will need to have completed the Bit2Me Full Verification Process.
We set your local currency (euros) as a reference framework, so you always know and understand how much money you are dealing with. Through the app, you can trade with a selection of cryptocurrencies with the highest market capitalization:
Investment in crypto assets is not regulated, may not be suitable for retail investors, and the entire amount invested could be lost.
It is important to read and understand the risks of this investment, which are explained in detail at wallet.tu.com/en/advertising.
The cryptocurrency service is provided by Bit2Me (Bitcoinforme SL), the first exchange registered with the Bank of Spain with number D592. Registration in this registry does not imply any approval or verification of the activity carried out by providers of virtual currency exchange services for fiat currency and electronic wallet custody by the Bank of Spain.
Wallet Custodian
Bit2Me takes care of maintaining and securing your digital assets for protecting your funds safely, avoiding exposure to potential online threats.
Level of infrastructure
Wallet is secured by Telefónica and Bit2Me engineers, protecting your communications and data, constant monitoring, multi-signature cold and hot wallet policy with decentralised governance protected in triple perimeter security vaults.
If you have any questions regarding the services offered by Bit2me within TU Wallet you can find more information in the support section:
if you have any questions or queries, please contact us at soporte@tu.com.